E-commerce is conducted using a variety of applications, such as email, fax, online catalogs and shopping carts, Electronic Data Interchange (EDI), File Transfer Protocol, and Web services. Most of this is business-to-business, with some companies attempting to use email and fax for unsolicited ads (usually viewed as spam) to consumers and other business prospects, as well as to send out e-newsletters to subscribers.

If you need to change a form by adding or removing information, instead of waiting months for a screen change, simply change the document, upload with a "As of" date.

E-commerceincorporates a workflow process that is specific to each client, and can be created for various and multiple workflows. Users have the ability to create, modify and change workflows.

Features of E-commerce

The benefits of e-commerce include its around-the-clock availability, the speed of access, a wider selection of goods and services, accessibility, and international reach. Its perceived downsides include sometimes-limited customer service, not being able to see or touch a product prior to purchase, and the necessitated wait time for product shipping.