1. Introduction
GreenTrace ("GreenTrace", "we", "our", or "us") respects your privacy and is committed to handling information responsibly.
This Privacy Policy describes the types of information that may be collected through our website and related services, how that information may be used, and the choices available to you.
Important: This policy is intended to describe GreenTrace's website and service privacy practices. Specific products or client engagements may have additional privacy terms or agreements.
2. Information We Collect
Depending on how you interact with GreenTrace, we may receive information such as:
Information you provide
- Name and contact details.
- Email address and telephone number.
- Company or organization information.
- Information submitted through contact or enquiry forms.
- Messages, requests, feedback, or other communications you send to us.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, depending on the technologies enabled on the website. This may include browser type, device information, approximate location derived from network information, pages visited, referring pages, and general usage information.
Information related to our services
If you use a GreenTrace product or service, the information processed may depend on the particular service, your configuration, and the applicable agreement.
3. How We Use Information
Information may be used for legitimate business and service purposes, including:
- Responding to enquiries and requests.
- Providing, maintaining, and improving our website and services.
- Understanding how visitors interact with our website.
- Communicating about services, projects, or requested information.
- Maintaining website security and preventing misuse.
- Diagnosing technical problems and improving performance.
- Meeting applicable legal, regulatory, or contractual obligations.
6. Data Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no website, application, network, or electronic transmission can be guaranteed to be completely secure. You should therefore use appropriate caution when transmitting information online.
7. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.
8. Your Privacy Rights
Depending on applicable law and your location, you may have rights regarding personal information, which can include requesting access, correction, deletion, or information about how your data is handled.
To make a privacy-related request, contact us using the details below. We may need to verify your request before taking action.
9. Children's Privacy
Our website and services are intended for general business and professional use. We do not knowingly request personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When changes are made, the updated version will be published on this page with a revised effective date.
